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Terms and conditions

ONLINE SHOP REGULATIONS
ARTNUVO.EU
FOR COMPANIES

TERMS and CONDITIONS

TABLE OF CONTENTS:

1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE SHOP
3. CONDITIONS FOR CONCLUDING A SALES CONTRACT
4. METHODS AND DATES OF PAYMENT FOR THE PRODUCT
5. THE COST, METHODS AND DELIVERY TIME AND THE RECEIPT OF THE PRODUCT
6. PRODUCT COMPLAINTS
7. ADDITIONAL PROVISIONS
8. FINAL PROVISIONS

1. GENERAL PROVISIONS

1.1. The Online Shop available at the Internet address www.artnuvo.eu is run by ALBERT MATYSIAK, running a business under the name ALBERT MATYSIAK ART NUVO entered into the Central Register and Information on Economic Activity of the Republic of Poland run by the Minister of Economy, having: the address of the business place: ul. Powstancow Slaskich 163/24, 53-317 Wroclaw, Poland and the delivery address: ul. Skladowa 12, 49-305 Brzeg, Poland, tax identification number: 8941015854, national economy register (REGON) number 932182755, telephone number: 0048 576 769 253, e-mail address: sales[at]artnuvo.eu.
1.2. These Regulations as well as the Online Store are only addressed to companies using the Online Store (The Regulations and the Online Store are not intended for consumers).
1.3. The Controller of personal data processed in the Online Shop in connection with the implementation of the provisions of these Regulations is the Seller. The personal data are processed for purposes within the period and on the basis of the grounds and principles set out in the privacy policy published on the Online Shop website. The privacy policy contains primarily the rules for the processing of personal data by the Controller in the Online Shop, including the basics, purposes and the period of processing the personal data and the rights of the persons to whom the data relate, as well as the information on the use of cookie files and analytical tools in the Online Shop. Using the Online Shop, including making purchases is voluntary. Similarly, the provision of personal data by the Service Recipient or the Customer using the Online Shop is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the contract and statutory duties of the Seller).
1.4. Definitions:
1.4.1. BUSINESS DAY – one day from Monday to Friday, excluding public holidays.
1.4.2. REGISTRATION FORM – the form available in the Online Shop that allows you to create an Account.
1.4.3. ORDER FORM – Electronic Service, an interactive form available in the Online Shop that allows you to place an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Contract, including the method of delivery and the payment.
1.4.4. CUSTOMER – (1) a natural person with full legal capacity, for whom using the Online Store, including conclusion of Sales Contract is directly connected with their business or professional activity (i.e. not being in this case a consumer); (2) a legal person; or (3) an organizational unit without legal personality for which the law grants legal capacity – who has concluded or intends to conclude a Sales Contract with the Seller.
1.4.5. CIVIL CODE – Civil Code Act of 23 April 1964 (Dz.U. 1964 nr 16, poz. 93- with amendments).
1.4.6. ACCOUNT – Electronic Service, a set of resources in the Service Provider’s IT system marked with an individual name (login) and password provided by the Service Recipient, in which are collected the data provided by the Service Recipient and the information about Orders placed in the Online Shop.
1.4.7. NEWSLETTER – Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to receive automatically from the Service Provider cyclical content of subsequent editions of the newsletter containing the information about the Products, new editions and promotions in the Online Shop.
1.4.8. PRODUCT – a movable item or a service available in the Online Shop being the subject of the Sales Contract between the Customer and the Seller, made in accordance with the Product Specification on the basis of the Customer’s Image Files and any arrangements between the Customer and the Seller as part of files verification.
1.1.9. IMAGE FILES – Product design prepared by the Customer along with Customer’s possible technical comments of the Customer. The project may be sent by the Customer when placing the Order (“Upload file” option).
1.4.10. REGULATIONS – these regulations of the Online Shop.
1.4.11. IMAGE FILES SPECIFICATION – specification of technical requirements for text, graphic or color elements of Image Files.
1.4.12. ONLINE SHOP – online shop of the Service Provider available at the Internet address: www.artnuvo.eu
1.4.13. SELLER; SERVICE PROVIDER – ALBERT MATYSIAK, running a business under the name ALBERT MATYSIAK ART NUVO entered into the Central Register and Information on Economic Activity of the Republic of Poland run by the Minister of Economy, having: the address of the business place: ul. Powstancow Slaskich 163/24, 53-317 Wroclaw, Poland and the delivery address: ul. Skladowa 12, 49-305 Brzeg, Poland, tax identification number: 8941015854, national economy register (REGON) number 932182755, telephone number: 0048 576 769 253, e-mail address: sales[at]artnuvo.eu.
1.4.14. SALES CONTRACT– the Product sales contract which is being concluded or have been concluded between the Customer and the Seller via the Online Shop.
1.4.15. ELECTRONIC SERVICE – the service provided electronically by the Service Provider to the Service Recipient via the Online Shop.
1.4.16. SERVICE RECIPIENT – (1) a natural person with full legal capacity, for whom using the Online Store, including conclusion of Sales Contract is directly connected with their business or professional activity (i.e. not being in this case a consumer); (2) a legal person; or (3) an organizational unit without legal personality for which the law grants legal capacity – using or intending to use the Electronic Service.
1.4.17. ORDER – Customer’s declaration of intent submitted via the Order Form and aimed directly to conclude the Product Sales Contract with the Seller.

2. ELECTRONIC SERVICES IN THE ONLINE SHOP

2.1. The following Electronic Services are available in the Online Shop: Account, Order Form and Newsletter.
2.1.1. Account – The use of Accośwoiadczenie ount is possible after completing two following steps by the Service Recipient – (1) completing the Registration Form, (2) clicking the “Register”. In the Registration Form, it is necessary for the Service Recipient to provide the following data: e-mail address.
2.1.1.1. The Electronic Account service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving any reason, to delete the Account (resignation from the Account) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: sales[at]artnuvo.eu or in writing to: ul. Skladowa 12, 49-305 Brzeg, Poland.
2.1.2. Order Form – using of the Order Form begins with adding the first Product to the electronic basket by the Customer in the Online Shop. Placing an Order takes place after the Customer has completed two subsequent steps – (1) completing the Order Form and (2) clicking on the Online Shop website after completing the Order Form “Buy and pay” field – up to that moment it is possible to modify independently all entered data (for this purpose, follow the displayed messages and information available on the Online Shop website). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname / company name, the tax identification number, address (street, house / flat number, zip code, city, country), the e-mail address, the contact telephone number and details of the Sales Contract: Product (s), amount of Product (s), place and method of delivery of the Product (s), the method of payment.
2.1.2.1. The Order Form Electronic Service is provided free of charge, is single-use in nature and is concluded upon placement of an Order via the Form or upon earlier discontinuation of placing the Order by the Service Recipient.
2.1.3. Newsletter – using the Newsletter takes place after providing the e-mail address in the “Newsletter” tab visible on the Online Shop website, to which further editions of the Newsletter are to be sent and clicking the “Subscribe” field.
2.1.3.1. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving reasons, to unsubscribe from the Newsletter (resignation from the Newsletter) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: sales[at]artnuvo.eu or in writing to the following address: ul. Skladowa 12, 49-305 Brzeg, Poland.
2.2. Technical requirements necessary to cooperate with the ICT system used by the Service Provider: (1) a computer, laptop or other multimedia device with Internet access; (2) the access to e-mail; (3) Internet browser: Mozilla Firefox version 17.0 or higher or Internet Explorer version 10.0 or higher, Opera version 12.0 or higher, Google Chrome version 23.0 or higher, Safari version 5.0 or higher, Microsoft Edge version 25.10586.0.0 or higher; (4) recommended minimum screen resolution: 1024×768; (5) enabling cookies and Javascript support in the web browser.
2.3. The Service Recipient is obliged to use the Online Shop in a manner consistent with the law and good customs, with respect for the personal rights and copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the actual state. The Service Recipient is prohibited from providing unlawful content.
2.4. Complaint procedure with regard to the Electronic Services:
2.4.1. The complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Shop (excluding the complaint procedure of the Product, which is indicated in items 6 and 7 of the Regulations) the Serwice Recipient may submit, for example:
2.4.1.1. in writing to the address: ul. Skladowa 12, 49-305 Brzeg, Poland;
2.4.1.2. in electronic form via e-mail to the following address: sales[at]artnuvo.eu.
2.4.2. It is recommended that the Service Recipient provides in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the irregularity; (2) the Service Recipient’s request; and (3) the contact details of the complaining party – this will facilitate and speed up the consideration of the complaint by the Service Provider. The requirements specified in the preceding sentence take the form of recommendations only and do not affect the effectiveness of complaints filed without the recommended description of the complaint.
2.4.3. The response to the complaint by the Service Provider takes place immediately, not later than within 14 calendar days from the date of its submission.

3. CONDITIONS FOR CONCLUDING A SALES CONTRACT

3.1. The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Shop in accordance with point 2.1.2 of the Regulations.
3.2. The Product price shown on the Online Shop website is given in euros (EUR) and does not include taxes (information about taxes is provided each time the Product is added to the electronic basket). The Customer is informed of the total value of the Product included in the Order, as well as of the delivery costs (including fees for transport, delivery and postal services) and other costs, or the obligation to pay those costs, if the value of those fees cannot be determined, on the Online Store’s website during placement of the Order, as well as at the moment of the Customer’s expression of will to enter into a Sales Contract.
3.3. The procedure of concluding a Sales Contract in the Online Shop using the Order Form
3.3.1. The conclusion of the Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order in the Online Shop in accordance with point. 2.1.2 of the Regulations.
3.3.2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for implementation. The confirmation of receipt of the Order and its acceptance for implementation occurs by sending by the Seller to the e-mail address provided at the time of placing the Order an e-mail, which contains at least the Seller’s statement of receipt of the Order and its acceptance for implementation and confirmation of the Sales Contract. Upon receipt of the above e-mail by the Customer, the Sales Contract is concluded between the Customer and the Seller.
3.4. The procedure of concluding a Sales Contract in the Online Shop for individual projects
3.4.1. After the conclusion of the Sales Contract, the Seller immediately (maximum within 5 Business Days) verifies files sent by the Customer and/or the creates a Product’s visualization. Then, the Seller presents the Customer with a visualization or comments regarding the files sent by the Customer and after the Customer confirms the visualization or sends proper files, the Seller transmits the Order for execution. The Customer is obliged to confirm the visualization or to provide further comments or to send corrected files within 2 Business Days from the date of receipt of the above information from the Seller.
3.4.2. The Seller makes the Product being the subject of the Sales Contract accordang to the Product Specification based on the Customer’s Image Files and any other arrangements between the Customer and the Seller as part of the files verification.
3.5. Content of the concluded Sales Contract is preserved, secured and shared with the Customer by (1) providing these Regulations on the Online Shop website and (2) sending an e-mail message referred to in point. 3.3.2. of the Regulations. The content of the Sales Contract is additionally recorded and secured in the IT system of the Seller’s Online Shop.

4. METHODS AND DATES OF PAYMENT FOR THE PRODUCTT

4.1. The Seller provides the Customer with the following methods of payment under the Sales Contract:
4.1.1. Payment by bank transfer to the Seller’s bank account.
4.1.2. The electronic payments and credit card payments via Przelewy24.pl or PayPal.com – all possible current payment methods are specified on the Online Shop website in the payment methods tab and on the website https://www.przelewy24.pl/ or https://paypal.com
4.1.2.1. The settlement of transactions by electronic payments and credit cards are carried out in accordance with the Customer’s choice through the Przelewy24.pl or the PayPal.com service. The support for electronic payments and credit card payments is provided by:
4.1.2.1.1. Przelewy24.pl – PayPro S.A. with a registered office in Poznań (registration address: ul. Kanclerska 15, 60-327 Poznań), entered into the Entrepreneurs Registry of the National Court Register under the number 0000347935, registry documents kept by the District Court of Poznań – Nowe Miasto and Wilda in Poznań, Tax ID 7792369887.
4.1.2.1.2. PayPal.com – The company PayPal (Europe) S.à r.l. & Cie, SCA with headquarters at L-1150 in Luxembourg has a valid license as a Luxembourg credit institution within the meaning of Article 2 of the Financial Sector Act of April 5, 1993 as amended and is subject to close supervision by the Luxembourg supervisory authority, Commission de Surveillance du Secteur Financier (Polish Financial Supervision Authority)
PayPal Inc. is the parent company of PayPal (Europe) S.à r.l. & Cie, S.C.A. Its headquarters are in the United States, California.
4.2. Payment deadline:
4.2.1. The Customer is obliged to make the payment within 3 calendar days from the day of concluding the Sales Contract.

5. THE COST, METHODS AND DELIVERY TIME AND THE RECEIPT OF THE PRODUCT

5.1. This section of the Regulations applies in the absence of other arrangements between the Customer and the Seller.
5.2. The product delivery is available on the territory of the European Union.
5.3. The delivery of the Product to the Customer is payable, unless the Sales Contract provides otherwise. The Product delivery costs (including charges for transport, delivery and postal services) are indicated to the Customer on the Online Shop website in the delivery costs tab and during the Order placement, including when the Customer expreses a will to be bound by the Sales Contract.
5.4. Personal collection of a Product by the Customer is free of charge.
5.5. The Seller provides the Customer with the following methods of delivery or collection of the Product:
5.5.1. Courier parcel.
5.5.2. Personal collection available at: ul. Skladowa 12, 49-305 Brzeg, Poland – in Business Days, between 7 a.m. and 3 p.m.
5.6. The deadline for delivery of the Product to the Customer is up to 17 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, can not exceed 17 Business Days. The beginning of the delivery time of the Product to the Customer is counted from the date of crediting the Seller’s bank account or current account.
5.7. The deadline for readiness of the Product to be picked up by the Customer – if the Customer selects a personal Product collection, the Product will be ready to be picked up by the Customer within 14 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different dates of readiness for collection, the date of readiness for collection is the longest given date, which, however, can not exceed 14 Business Days. The Customer will be additionally informed by the Seller about the readiness of the Product to be collected by sending an appropriate e-mail to the Customer’s e-mail address provided during the ordering. The beginning of the time for the readiness to collect the Product is counted from the date of crediting the Seller’s bank account or current account.

6. PRODUCT COMPLAINTS

6.1. In accordance with art. 558 § 1 of the Civil Code, the Seller’s liability under the warranty for the Product towards the is excluded.

7. ADDITIONAL PROVISIONS

7.1. The Seller has the right to withdraw from the Sales Contract concluded with the Customer within 14 calendar days from the date of its conclusion. The withdrawal from the Sales Contract in this case may occur without giving a reason and does not give rise to any claims on the part of the Customer in relation to the Seller.
7.2. In the case of Customers, the Seller has the right to limit the available payment methods, including the requirement to make the prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Contract.
7.3. Upon the release of the Product by the Seller to the carrier all the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall pass on to the Customer. In such a case the Seller shall not be liable for any loss, shortage or damage to the Product arising from its acceptance for transport until it is delivered to the Customer and for delay in the transport of parcel.
7.4. In the event of sending the Product to the Customer via a carrier, the Customer is obliged to inspect the parcel in time and in the manner accepted for such shipments. If they determine that during the transport there was a loss or damage to the Product, they are obliged to perform all actions necessary to determine the liability of the carrier.
7.5. The Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Service Recipient an appropriate statement.
7.6. The liability of the Service Provider/the Seller in relation to the Service Recipient/the Customer, regardless of its legal basis, is limited – both as part of a single claim, as well as for all claims in total – up to the price paid and delivery costs under the Sales Contract, but not more than up to the amount of one thousand zlotys. The Service Provider/the Seller is liable towards the Service Recipient/the Customer only for typical damage predictable at the time the contract is concluded and is not liable for lost profits in relation to the Service Recipient/the Customer.
7.7. Any disputes arising between the Seller/the Service Provider and the Customer/the Service Recipient shall be subject to the court having jurisdiction over the registered office of the Seller/the Service Provider.

8. FINAL PROVISIONS

8.1. The contracts concluded via the Online Shop are concluded in English.
8.2. Change of Regulations:
8.2.1. The Service Provider reserves the right to make changes to the Regulations.
8.2.2. In the case of concluding the contracts of a different nature from continuous contracts (for example, a Sales Contract), the amendments to the Regulations shall not in any way affect the acquired rights of the Service Recipients/ the Customers before the effective date of amendments to the Regulations, in particular amendments to the Regulations will not have an impact on already placed or submitted Orders and concluded, current or executed Sales Contracts.
8.3. In matters not covered by these Regulations, shall apply generally applicable provisions of Polish law, in particular: the Civil Code; the 18th of July 2002 Act on Rendering of Electronic Services (Journal of Laws of 2002 no. 144, pos. 1204 further amended) as well as other corresponding provisions of commonly applicable law.

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